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Re:Error message on WDS 8.0 (1 viewing) (1) Guest
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TOPIC: Re:Error message on WDS 8.0
#38
UNCTAD Statistics ()
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Error message on WDS 8.0 1 Year, 10 Months ago  
Hello,


Some of our users may sometimes get this error message:

Error message: 5000 Description: No description available
Error number: 88a67d15-f0fa-4e29-a39f-fbe6cfcb7f96

If they refresh the page they might not get the error again.


Could you please help us understanding the problem?
Thank you.
 
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#39
Gilles Russell ()
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Re:Error message on WDS 8.0 1 Year, 10 Months ago  
When you have that sequence for the error number, you should be able to find a file in your %temp% directory with that number.html . That file will contain pertinent information for our developers to assist you. Would it be possible for you to send us that file either at Cet e-mail est protégé contre les robots collecteurs de mails, votre navigateur doit accepter le Javascript pour le voir or by using the File Transfers section available to our clients?

Gilles.
 
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#40
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Re:Error message on WDS 8.0 1 Year, 10 Months ago  
 
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Last Edit: 2010/04/07 11:04 By UNCTAD Statistics.
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#41
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Re:Error message on WDS 8.0 1 Year, 10 Months ago  
Gilles,

Please find attached the error file.


Thank you for your support.
File Attachment:
File Name: 53c3a70c_8aa6_454a_ac26_19d8b8fed65e.zip
File Size: 75467
 
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